It has been a long time since I blogged. I know (hope) you
missed me and you probably have been thinking…
Ø I
Gave up the Ghost. (Before moving on to the second bullet I searched “Gave up
the Ghost” & found this… “Immediatly the angell of the LORDE smote him,
because he gaue not God the honoure: And he was eaten vp of wormes, and gaue vp
the goost”). Since I don’t like either worms or wormes, I decided to come up
with other bullets that you might be thinking about me.)
Ø I
decided to not blog any longer. (That’s not what happened.)
Ø I
was not able to get on the Internet for 4 days. (That’s what happened.)
However, my Internet Service Provider performed like one of
its TV Commercials and jumped right in and restored my Internet Service immediately.
(That’s not what happened.)
Actually, I have had the Internet back for several days but
I have been consulting with my Book Publishing Adviser about letting the world
know about this whole awful experience by way of the publication of my second
book.
We have decided on a title… 4
Days Is A Lot More Than 4 When Your Internet Service Provider Comes To The
Rescue.
The title was easy. The rest of the time we were trying to
decide whether or not we could keep it under 200 pages.
Here is what actually happened (in no particular order)…
Ø I
got cut off while talking to my Internet Service Provider and had to call back
(more than once).
Ø I
was told that there were No Other Reported Problems with their service in my
area.
Ø I
was twice given a Definite Appointment Time but the technician did not show up.
Ø One
time the technician showed up when I did not expect him.
Ø The
first technician said he was from the Maintenance Department (remember “Maintenance
Department”) and he confirmed that my Internet Service was not working
(I told him I already knew that) and because it was not working he had
to kick it up to Higher Level Technicians for repair.
Ø He
left me to wait for the Higher Level Technician to arrive.
Ø When
the Higher Level Technician finished his in-depth analysis he again confirmed
that the Internet Service was not working but he said his department was
not the department that should handle this particular type of repair and he
would have to send in the Maintenance Department.
Ø I
did not tell him that the Maintenance Department had already been here and had
kicked it up to his department because I was speechless.
Ø He
left me to wait for the Maintenance Department to arrive.
Ø While
one of the Technicians was working on my problem, my next door neighbor came out
of her house and said her Internet Service was not working. (Remember the
second bullet above?)
Ø While
another one of the Technicians was working on my problem, my neighbor from
across the street came up and said his Internet Service was not working. (Remember
the second bullet above?)
Ø All
through these kept and not kept appointments I was receiving emails telling me
that my Technician was going to be at my house between 8 and 9 PM.
Ø Near
the end of the saga one of the Appointment Confirming Ladies told me that the 8
to 9 pm did not mean 8 to 9 pm but only meant that they would be
out sometime that day between 8 am and 9 pm.
Ø On
several occasions the Internet Service Provider’s Computer would call me and
announce that it was calling to confirm an appointment and then put me on hold
for anywhere from 25 to 50 minutes before a non-computer person came on the
line to confirm the next appointment.
Ø On
2 occasions I got another Computer Call within 10 minutes of the Prior Computer Call’s Termination that made me wait me just as long as the Computer Call in
the above bullet and the eventual non-computer person had no knowledge of the Prior
Computer Call or the time confirmed by the Prior Computer Call.
All’s well that ends well…Or is it?
Would I kid u?
Smartfella
Lagniappe: The
saddest part is, now that I can connect again to the outside world, the Talking
Heads are still screaming at me and talking faster than my hears can hear the same
way they were doing before my Internet Service Provider came to my rescue.
4 comments:
Well, we are all happy it was a pleasant experience.
That is great news. I was going the order the first book but will hold off until the second is out and get the Two for One Discount.
Wow, what a can of worms, anyway welcome back on the job!
That was a very confusing and complex report ... I lost track of the accounting ... how did you manage to keep all of the strings untangled ... did you call the company?
Post a Comment