I was in a Coffee Shop and I am trying to get information about those 20+ kinds of Coffee Concoctions that are shown on the menu board behind the “Coffee Expert” who is trained to Take My Money.
I am probing a Latte and whether I should pay an extra dollar to get an extra shot of Espresso. The “Coffee Expert” says to me, “I think a Latte has two shots in it”.
Did you get key words in what she said? Of course, they are “I Think”…
- Is she guessing?
- Should she have studied up before I arrived?
- If she is not sure, should she not have asked the Barista who is 10 feet away from her, how many shots there are in a Latte so she can share her vast store of knowledge with those Inquiring Minds that follow me?
She did none of this. She just stared at me waiting for me to give her my money, so she can do what she is good at doing…Taking My Money.
I have now activated your Reticular Activation System and you are going to start noticing how many times you are told by Money Taking Experts things like…
- I think it costs $5.98.
- I think we are open on Sunday.
- I think I wish you would stop asking me tough questions about which I am supposed to know the answers.
Would I kid u?
Smartfella
